Home Power FAQ's

Unlike portable generators, standby generators automatically restore electricity when there is a power outage.  Click here for more information.

We are here to help you with that question..  The right home generator size depends on your home’s electrical load, including essential appliances, medial devices and heating and cooling systems, and other everyday power needs.  You can start with Essential Loads - refrigeration, A/C and lighting and expand to whole home coverage.  We can determine which generator is optimal for you based on your needs.. 

Standby generator costs can vary widely depending upon:  home coverage, fuel system availability, site preparation and your existing electrical system.  Depending upon your electrical system, it sometimes costs LESS to protect your entire home than Essential systems.  See this link for more information.

Generac is certainly a well known generator brand, but is it the best value available.? We would argue it is not.  Kohler:

Uses commercial engines in all of its generators

• Is quieter than the competition

• Produces cleaner power and handles sudden demands such as AC system turn on without 'Hunting"

• Is more efficient

• Produces more power at the same rating levels on natural gas

• Has a superior warranty

• Has lower cost of ownership​

See this article for more information​

Most standby generators require annual maintenance (minimum).  This maintenance visit will cover:

• Engine oil and filter replacement

• Air filter inspection or replacement

• Spark plug inspection

• Battery testing

• Fuel system inspection

• Electrical connection checks

• Control panel diagnostics

• Full operational load testing

See this link for more information​

Yes.  Your generator should not sit idle for an extended period of time.  The good news is we program the generator to take care of this automatically.  Once every two-weeks, your generator will self start and run for 20 minutes.  Any problems or error codes will be stored and transmitted to our monitoring center.

Beyond Maintenance: Real-Time Peace of Mind

At Smartshield Homes, we go above and beyond minimum maintenance to guarantee your backup generator is fully prepared when you need it most. As a local, family-owned company, our dedicated service experts handle the details so you never have to worry about the next storm.

• 24/7/365 Remote Health Monitoring: We track your system around the clock—knowing there is a problem before you do.

• Semi-Annual Physical Checkups: Comprehensive, hands-on diagnostics and system testing twice a year.

• Annual Precision Maintenance: Deep-dive factory servicing, oil changes, and fluid optimization to protect your hardware investment.

Unlike the competition, your Kohler generator comes with a 5-year, 2,000 hour limited warranty. (whichever comes first) that covers defects in materials and workmanship.​

You may purchase an extended warrantees as detailed here.