Privacy Policy

Last Updated: September 8, 2026

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Smartshield Homes (operated legally by Sedo Audio, LLC) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (www.smartshieldhomes.com) or interact with our sales and service teams.

1. Information We Collect

We collect information you voluntarily provide to us when requesting a consultation, scheduling a service appointment, or contacting our team. This may include your name, email address, physical address, and phone number.

2. How We Use Your Information

We use your information strictly to provide and coordinate our home automation, security, and electrical services. This includes text messaging (SMS) for scheduling notifications, service updates, and direct customer care responses.

3. SMS Opt-In and Consent Protection

By providing your phone number and opting in, you agree to receive customer care-related or one-on-one communication messages from SmartShield Homes. Message frequency may vary. Standard Message and Data Rates may apply. Reply STOP to opt out. Reply HELP for help.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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4. Data Security

We implement standard industry security measures to maintain the safety of your personal information. Your contact data is stored securely within our private corporate systems and is only accessible by authorized staff members.

5. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact us at:

• Email: sales@smartshieldhomes.com

• Phone: 941-316-8800

• Address: 7020 Professional Parkway East, Suite 101, Sarasota, FL 34240