Terms and Conditions

Last Updated: July 6, 2026

Welcome to the website of Smartshield Homes (operated legally by Sedo Audio, LLC). By accessing our website (smartshieldhomes.com) or utilizing our smart home, security, and electrical services, you agree to comply with and be bound by the following terms and conditions.

1. Services Provided

Smartshield Homes provides consulting, sales, installation, and maintenance services for residential and commercial smart home systems, security cameras, automated lighting/shading, networking, and electrical infrastructure.

2. Mobile Communications & SMS Terms

By providing your mobile phone number to Smartshield Homes via online forms, digital agreements, or service contracts, you explicitly opt in and consent to receive text messages (SMS) from our sales and service staff.

Message Purpose: Messages will be used to coordinate appointment scheduling, provide technician arrival updates, send service reminders, and reply directly to customer service inquiries.
Message Frequency: The number of text messages you receive will vary based on your active service requests and interactions with our team.
Pricing & Fees: Smartshield Homes does not charge for sending or receiving text messages. However, standard Message and Data Rates May Apply depending on your mobile carrier plan.
How to Opt Out: You can cancel text communications at any time. Simply text STOP to any message you receive from us. After you send "STOP", we will send you a confirmation text that you have been unsubscribed, and we will no longer send texts to your line.
How to Get Help: For assistance or questions regarding our text messaging service, text HELP to our number, call us directly at 941-316-8800, or email sales@smartshieldhomes.com.

3. Limitation of Liability

Sedo Audio, LLC (dba Smartshield Homes) is not responsible or liable for any delayed or undelivered text messages resulting from carrier network failures, technical outages, or dropped signals.

4. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Florida. Any legal disputes arising from our services shall be handled in the appropriate courts of Sarasota County or Manatee County.

5. Contact Information

If you have any questions regarding these Terms and Conditions, please reach out to us:

Address: 7020 Professional Parkway East, Suite 101, Sarasota, FL 34240
Phone: 941-316-8800
Email: sales@smartshieldhomes.com